Privacy Policy

Fluxiq SRL ("Fluxiq", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fluxiq.ro and use our AI automation services.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

We collect information you provide directly when you fill out our contact form, book a discovery call, or engage with our services. This includes your name, email address, company name, team size, and any messages you submit.

When you use our booking system, we collect your preferred meeting platform, selected date and time, and any additional notes you provide. We also automatically collect technical data such as IP address, browser type, device information, and pages visited through standard web analytics.

If you use our AI automation services, we may process data related to your business workflows, including webhook payloads and integration credentials, as necessary to deliver the contracted services.

We use your information to provide, maintain, and improve our AI automation and consulting services. Specifically, we use your contact information to respond to inquiries, schedule discovery calls, and send service-related communications.

Your booking data is used to manage appointments, send confirmation and reminder notifications, and facilitate meeting coordination across time zones. We may also use aggregated, anonymized data to analyze service usage patterns and improve our offerings.

Your data is stored on secure servers within the European Union. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

These measures include encrypted data transmission (TLS/SSL), secure database access controls, regular security audits, and employee data handling training. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Our website uses essential cookies required for basic site functionality, including session management and locale preferences. We do not use advertising or third-party tracking cookies.

You can configure your browser to refuse cookies, but this may limit certain functionality of our website. By continuing to use our site, you consent to our use of essential cookies as described in this policy.

Under applicable data protection laws, you have the right to access, correct, or delete your personal data. You may also request restriction of processing, object to processing, or request data portability.

To exercise any of these rights, please contact us at hello@fluxiq.ro. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection authority.

If you have questions about this Privacy Policy or our data practices, please contact us at hello@fluxiq.ro or write to Fluxiq SRL at our registered address in Romania.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.